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KQ, Chartis Kenya Align To Launch Travel Insurance

Kenya Airways is firming up insurance care for its passengers.Kenya Airways and Chartis Kenya have joined forces to provide a travel insurance product which offers security against possible risks during travel. The partnership will allow Kenya Airways’ passengers to purchase travel insurance as they book their tickets.

According to KQ, the travel insurance policy offers coverage for medical expenses up to a limit of USD 500,000. For baggage loss, the coverage will insure personal belongings and valuables up to USD10, 000 (limited to USD 1,000 for any one item). Flight cancellation coverage would take care of pre-paid travel expenses and accommodation up to USD 5,000.

“Travel Guard insurance to our customers is a strategic initiative, as it provides peace of mind to the traveller as well as providing convenience during the purchase of travel insurance. The product has been created after extensive research and competitive benchmarking within the industry,” says Mr. Mohan Chandra, Commercial Director of Kenya Airways. “We are excited to team up with the leading airline in Africa.

The relationship, the first of its kind with a national airline in Africa, showcases Chartis’ innovation and desire to find convenient ways to serve its customers wherever they may be,” notes Mr. Japh Olende Chartis Kenya Managing Director. Kenya Airways also partners with telecoms operator, Safaricom, to offer its money transfer service M-PESA as a ticket payment solution for its customers. The M-PESA service will be used on both Kenya Airways call-centers and website for both regional and domestic flights.

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